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Digital Delivery Policy

E-TECH LLC (“Company”, “we”, “our”, or “us”) provides digital consulting, advisory, and accounting services (“Services”) delivered electronically via the Internet. This Digital Delivery Policy explains how your purchased services are delivered and outlines your responsibilities and our commitments.

1. Delivery Method

All services are delivered digitally through:

  • Email communication

  • Online portal or secure client dashboard

  • Downloadable digital reports, templates, and files

  • Virtual consultations via video conferencing platforms

No physical delivery of products or documents will be provided unless explicitly stated.

2. Delivery Timeline

  • Services are typically delivered according to the estimated timelines specified at the time of purchase.

  • Delivery times may vary depending on:

    • Service complexity

    • Client response time

    • External factors beyond our control

  • You will receive notifications when digital deliverables are ready.

3. Client Responsibilities

To ensure smooth delivery, you agree to:

  • Provide accurate and complete information required for the service

  • Respond promptly to requests for clarification or additional data

  • Maintain a valid email address and ensure access to the online portal

  • Follow download instructions carefully to access deliverables

Failure to comply may delay service delivery.

4. Access & Download

  • All digital files are available for download via secure links provided to your email or client portal.

  • Download links may expire after a specified time (usually 30–90 days) depending on the service.

  • It is your responsibility to save copies of all digital deliverables.

5. Service Availability

  • E-TECH LLC strives to keep all systems and portals operational; however, service interruptions may occur due to:

    • Scheduled maintenance

    • Technical failures

    • Third-party platform downtime

  • We will make reasonable efforts to notify clients of planned downtime.

6. Security & Privacy

  • All digital files and communications are secured using industry-standard encryption and access controls.

  • You are responsible for maintaining confidentiality of access credentials.

  • Refer to our [Privacy Policy] for how your personal information is handled.

7. No Guarantee of Results

  • Services are delivered digitally, but outcomes, results, or financial impacts are dependent on factors beyond our control.

  • E-TECH LLC does not guarantee any specific results from digital deliverables.

8. Refunds & Cancellations

  • Refunds for digital services are subject to our [Refund Policy].

  • Once a service has been delivered digitally or work has begun, refunds may not be available.

9. Support

  • Support for accessing or downloading digital deliverables is provided via email at support@consultonlinenow.com or by phone at +1 512-710-7069.

  • We will make reasonable efforts to resolve technical delivery issues promptly.

10. Changes to Policy

  • E-TECH LLC reserves the right to modify this Digital Delivery Policy at any time.

  • Updated policies will be posted on this page. Continued use of services after changes indicates your acceptance.

Contact Information
E-TECH LLC
8120 RESEARCH BLVD STE 105 PMB 280,AUSTIN, TX 78758.
Email: support@consultonlinenow.com
Phone: +1 512-710-7069